The SIP Options Ping sensor monitors the connectivity to a Session Initiation Protocol (SIP) server using SIP options "ping". The sensor sends auth and options requests to the SIP server.
You can use this sensor to monitor Voice over IP (VoIP) services.
SIP Options Ping Sensor
For a detailed list and descriptions of the channels that this sensor can show, see section Channel List.
Sensor in Other Languages
Dutch: SIP Opties Ping
French: SIP Options Ping
German: SIP Options Ping
Japanese: SIP オプション Ping
Portuguese: Options SIP Ping
Russian: Пинг параметров SIP
Simplified Chinese: SIP 选项 Ping
Spanish: Opciones SIP Ping
Remarks
This sensor requires.NET 4.7.2 or later from Microsoft on the probe system.
This sensor supports IPv6.
This sensor has a low performance impact.
This sensor uses lookups to determine the status values of one or more channels.
An SIP server might return the error '480 Service temporarily unavailable' until at least one reachable SIP client is connected to the server.
Detailed Requirements
Requirement
Description
.NET 4.7.2 or later
This sensor requires .NET 4.7.2 or later to be installed on the probe system (on every cluster node, if on a cluster probe).
If the framework is missing, you cannot create this sensor.
If the name contains angle brackets (<>), PRTG replaces them with braces ({}) for security reasons. For more information, see the Knowledge Base: What security features does PRTG include?
This setting is for your information only. You cannot change it.
Tags
Enter one or more tags. Confirm each tag with the Spacebar key, a comma, or the Enter key. You can use tags to group objects and use tag-filtered views later on. Tags are not case-sensitive. Tags are automatically inherited.
It is not possible to enter tags with a leading plus (+) or minus (-) sign, nor tags with parentheses (()) or angle brackets (<>).
For performance reasons, it can take some minutes until you can filter for new tags that you added.
The sensor has the following default tags that are automatically predefined in the sensor's settings when you add the sensor:
pingsensor
sipsensor
Priority
Select a priority for the sensor. This setting determines the position of the sensor in lists. The highest priority is at the top of a list. Choose from the lowest priority () to the highest priority ().
SIP Specific
SIP Specific
Setting
Description
Port
Enter the number of the port to which this sensor connects. Enter an integer. The default User Datagram Protocol (UDP) port is 5060.
User Name
Enter the user name of the SIP user account that this sensor logs in to after a successful connection to the SIP server. Enter a string.
Password
Enter the password of the SIP user account that this sensor logs in to after a successful connection to the SIP server. Enter a string.
Timeout (Sec.)
Enter the timeout for the connection to the SIP server. Enter an integer. The maximum timeout value is 300 seconds (5 minutes).
Retry Count
If the connection to the SIP server fails, the sensor tries to connect again. Enter the maximum number of retries. After the sensor reaches the maximum count, it shows the Downstatus. Enter an integer.
Debug Options
Debug Options
Setting
Description
Result Handling
Define what PRTG does with the sensor result:
Discard result: Do not store the sensor result.
Store result: Store the last sensor result in the \Logs\sensors subfolder of the PRTG data directory on the probe system. The file names are Result of Sensor [ID].txt and Result of Sensor [ID].Data.txt. This setting is for debugging purposes. PRTG overwrites these files with each scanning interval.
This option is not available when the sensor runs on the hosted probe of a PRTG Hosted Monitor instance.
In a cluster, PRTG stores the result in the PRTG data directory of the master node.
Sensor Display
Sensor Display
Setting
Description
Primary Channel
Select a channel from the list to define it as the primary channel. In the device tree, the last value of the primary channel is always displayed below the sensor's name. The available options depend on what channels are available for this sensor.
You can set a different primary channel later by clicking below a channel gauge on the sensor's Overview tab.
Graph Type
Define how different channels are shown for this sensor:
Show channels independently (default): Show a graph for each channel.
Stack channels on top of each other: Stack channels on top of each other to create a multi-channel graph. This generates a graph that visualizes the different components of your total traffic. You cannot use this option in combination with manual Vertical Axis Scaling (available in the channel settings).
Stack Unit
This setting is only visible if you enable Stack channels on top of each other as Graph Type. Select a unit from the list. All channels with this unit are stacked on top of each other. By default, you cannot exclude single channels from stacking if they use the selected unit. However, there is an advanced procedure to do so.
Inherited Settings
By default, all of these settings are inherited from objects that are higher in the hierarchy. We recommend that you change them centrally in the root group settings if necessary. To change a setting for this object only, click under the corresponding setting name to disable the inheritance and to display its options.
For more information, see section Root Group Settings, section Scanning Interval.
Schedules, Dependencies, and Maintenance Window
You cannot interrupt the inheritance for schedules, dependencies, and maintenance windows. The corresponding settings from the parent objects are always active. However, you can define additional schedules, dependencies, and maintenance windows. They are active at the same time as the parent objects' settings.
Schedules, Dependencies, and Maintenance Window
For more information, see section Root Group Settings, section Schedules, Dependencies, and Maintenance Window.
Access Rights
Access Rights
For more information, see section Root Group Settings, section Access Rights.
Channel Unit Configuration
Which channel units are available depends on the sensor type and the available parameters. If no configurable channels are available, this field shows No configurable channels.
Channel Unit Configuration
For more information, see section Root Group Settings, section Channel Unit Configuration.
Channel List
Which channels the sensor actually shows might depend on the target device, the available components, and the sensor setup.
Channel
Description
Downtime
In the channel table on the Overview tab, this channel never shows any values. PRTG uses this channel in graphs and reports to show the amount of time in which the sensor was in the Down status
Response Code
The response code
You can individually define the status for each individual response code by editing the lookup file prtg.standardlookups.sip.statuscode.